This notice explains what personal data Yardix collects, why we use it, and the rights you have under the UK GDPR and the Data Protection Act 2018.
Who controls your data
Yardix is the data controller for the personal data described here.
- Address
- 20 Abchurch Ln, London EC4N 7BB, United Kingdom
- support@yardix.co.uk
- Data controller
- [OWNER FULL NAME], trading as Yardix (sole trader)
- ICO registration
- [ICO REGISTRATION NUMBER, if registered]
What we collect
- Order details
- Your name, delivery and billing address, email address and phone number, and what you bought.
- Payment data
- Card payments are processed by our payment provider. We do not see or store full card numbers.
- Support messages
- Emails and calls about orders, returns and warranty claims.
- Website data
- Technical data such as IP address, device and browser, and pages visited, collected through cookies and similar technologies.
Why we use it, and our lawful basis
- To fulfil your order
- Performance of a contract. We cannot supply goods without this data.
- To handle returns, refunds and warranty claims
- Performance of a contract and legal obligation.
- To keep accounting records
- Legal obligation under UK tax law.
- To prevent fraud and keep the site secure
- Legitimate interests in protecting the business and our customers.
- Marketing emails
- Consent, which you can withdraw at any time using the unsubscribe link.
- Non-essential cookies and analytics
- Consent. Essential cookies that make the basket and checkout work do not need consent.
Who we share it with
We share only what is needed, with: our payment provider, delivery couriers and pallet carriers, our email and hosting providers, and our accountants. We do not sell your personal data. If any provider processes data outside the UK, we rely on an adequacy decision or appropriate safeguards such as the International Data Transfer Agreement.
How long we keep it
Order and accounting records are kept for six years to meet UK tax requirements. Support correspondence is kept while it is useful for your warranty and then deleted. Marketing consent is kept until you withdraw it.
Your rights
You have the right to access your data, have it corrected or erased, restrict or object to how we use it, receive it in a portable format, and withdraw consent at any time. To exercise any of these, email support@yardix.co.uk. We respond within one month.
If you are not satisfied, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Cookies
We use essential cookies to keep your basket and checkout working. Any analytics or marketing cookies are only set with your consent, and you can change your mind at any time in your browser settings.